What are the responsibilities and job description for the Resident Care Coordinator position at Ciel of Wenatchee?
Description
POSITION: Resident Care Coordinator
REPORTS TO: Health and Wellness Director
FLSA: Exempt
OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.
POSITION SUMMARY:
The Resident Care Coordinator (RCC) supervises and evaluates the care of residents in a memory care and assisted living facility. Schedules and trains care staff, and ensures the clinical services are delivered in accordance with regulations and professional standards.
ESSENTIAL JOB FUNCTIONS:
- Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
- Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met.
- Coordinate follow-up appointments and refer patients to specialists as needed.
- Looks for ways to improve the quality of patient care provided by the facility.
- Works to create efficient systems and workflows within the clinic.
- Attend departmental meetings and stay up to date on all business initiatives related to the clinic.
- Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise.
- Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
- Attend all required all staff meetings.
- Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.
Requirements
EXPERIENCE, QUALIFICATIONS & SKILLS:
- LPN, CNA, or HCA license.
- Previous experience in assisted living.
- A high school diploma or equivalent.
- Meets all mandatory health and training requirements.
- Maintains CPR and First aid certifications.
- Demonstrates basic computer skills.
- Able to work a flexible schedule, including weekends, holidays, and overtime, to meet the requirements of the position.
- Be able to relate positively and communicate appropriately with residents, family, community members, volunteers, and other employees.
- Ability to work independently.
- Must have strong understanding of the English language sufficient to read and write and interpreting medical and administrative information.
PHYSICAL DEMANDS:
- The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:
- Walk/Stand – must be able to continuously walk and stand.
- Environment Condition – must be able to perform work both inside and outside.
- Sit – sit infrequently.
- Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
- Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
- Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
- Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
- Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
- Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
- Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
