What are the responsibilities and job description for the ADMINISTRATIVE ASSISTANT position at Ciel Senior Living, LLC?
POSITION : Administrative / Move In Assistant
REPORTS TO : Executive Director
FLSA : Hourly
OUR MISSION : We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.
POSITION SUMMARY :
The Administrative Assistant plays a key role in supporting the overall administration of the building. This position provides clerical assistance to the Executive Director and other department directors as needed. Additionally, the Administrative Assistant helps ensure a seamless transition for new residents by assisting the Sales team with various aspects of the move-in process. From the initial contact with prospective residents and their families to coordinating the move itself, this role serves as a compassionate guide, offering support and reassurance to ensure each resident feels welcomed, informed, and comfortable throughout their transition.
Requirements
ESSENTIAL JOB FUNCTIONS :
- Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
- Perform general clerical duties such as photocopying, faxing, mailing, and filing.
- Schedule and gather proper information for tours and visits.
- Coordinate with various departments during the move in process (e.g., sales, marketing, maintenance) to ensure a seamless transition for residents.
- Assist residents and their families with completing necessary paperwork and documentation.
- Serve as a resource for residents, helping with navigating community resources and services.
- Assist in compliance-related tasks, such as document retention and confidentiality protocols.
- Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
- Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.
EXPERIENCE, QUALIFICATIONS & SKILLS :
PHYSICAL DEMANDS :
The following physical demands are representative of those that must be met to successfully perform the essential functions of this position :
