What are the responsibilities and job description for the Concierge Liaison position at Ciel Senior Living, LLC?
About the Role
We are seeking a highly organized and friendly Concierge to join our team at Ciel Senior Living, LLC.
This role is responsible for providing exceptional customer service to residents, family members, and guests. You will be the first point of contact for visitors and will play a key role in creating a welcoming atmosphere in our community.
Key Responsibilities
- Greet visitors and respond to their inquiries in a professional and courteous manner.
- Assist residents with general requests, such as arranging tours or answering questions about the property.
- Answer telephones, record messages, and channel information to the relevant parties.
- Process incoming mail and sort it for distribution to residents.
- Maintain the reception area in a neat and orderly fashion, ensuring that all literature and refreshments are up-to-date and readily available.
Requirements
- A high school diploma or equivalent is preferred.
- The ability to read, write, and understand English language instructions.
- Effective communication and interpersonal skills, with the ability to work well under pressure.
- Familiarity with administrative practices and procedures.
