What are the responsibilities and job description for the Welcome Representative position at Ciel Senior Living, LLC?
Job Overview
Ciel Senior Living, LLC is seeking a reliable and detail-oriented Concierge to join our team. This role plays a critical part in maintaining the overall image of the company by providing exceptional customer service and ensuring the smooth operation of day-to-day activities.
Key Responsibilities
- Act as the first point of contact for visitors, responding to their inquiries in a professional and courteous manner.
- Assist residents with general requests, such as arranging tours or answering questions about the property.
- Manage the flow of information, answering telephones, recording messages, and sorting mail.
- Maintain accurate records, reports, and files as required.
Requirements
- A high school diploma or equivalent is preferred.
- The ability to communicate effectively in English, both verbally and in writing.
- Previous experience in an administrative or customer service role, preferably in a senior living environment.
- Able to work independently and as part of a team.
