Demo

Business Office Director

CIEL Senior Living
Wenatchee, WA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/9/2025

Description

POSITION : Business Office Director

REPORTS TO : Executive Director

FLSA : Exempt

OUR MISSION : We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY :

The Business Office Director is responsible for overseeing the general administration of the human resource and accounting control systems, functions, and procedures for the property.

ESSENTIAL JOB FUNCTIONS :

  • Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
  • Consistently and accurately maintains accurate records of A / R, A / P, payroll, admissions, discharges bank deposits, and census.
  • Organizes, develops, and maintains business office systems in accordance with Community standards.
  • Establishes and maintains an ongoing, positive working relationship with vendors.
  • Supervises and trains staff performing Concierge functions.
  • Performs monthly bill processing of resident’s responsible party.
  • Performs routine collection efforts on accounts. Tracks resident account process and supervises collection of data to support claim.
  • Makes timely bank deposits and posts to resident invoices.
  • Posts medical, central, and incontinent supply charges to resident accounts.
  • Reviews and approves accounts payable timely in accordance with established processes.
  • Maintains and audits all financial records and accounts receivable software / records.
  • Supervises timely submission of payroll from time clock.
  • Supervises the paperwork process related to employee hires, changes, and terminations (voluntary and involuntary) in terms of submitting appropriate paperwork and personnel files.
  • Oversee recruiting, maintaining job postings, reviewing applicants on a weekly basis.
  • Managing onboarding and ensuring new hires have completed all Relias trainings prior to moving their departments.
  • Assists with the admission of new residents, discussing financial arrangements with the responsible party, and confirming admissions forms are completed.
  • Verifies current business files are established and maintained on residents and employees.
  • Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
  • Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS :

  • Education : Bachelor’s Degree from a four-year college or university, or one to three years related experience and / or training; or equivalent combination of education and experience.
  • Two (2) years’ experience in long-term care required.
  • Licensed Administrator (as required by state).
  • Proven leadership and management skills in a healthcare setting.
  • Excellent decision-making skills regarding finance and budgeting.
  • Must have strong understanding of the English language sufficient to read and write.
  • PHYSICAL DEMANDS :

  • The following physical demands are representative of those that must be met to successfully perform the essential functions of this position :
  • Walk / Stand – must be able to continuously walk and stand.
  • Environment Condition – must be able to perform work both inside and outside.
  • Sit – sit infrequently.
  • Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
  • Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
  • Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
  • Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
  • Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
  • Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
  • Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
  • Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
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