Executive Director

Are you ready to lead the opening team with compassion and expertise? Pacific Palisad's brand new luxury senior community is seeking a dynamic Executive Director to spearhead the operations of Ciela. If you're passionate about providing the highest quality of care for seniors, and possess exceptional leadership and management skills, we want to hear from you!

About the Community:

Ciela is a retirement community designed for better aging. Our state-of-the-art community features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine, engaging activities and a robust wellness program designed specifically for you by Los Angeles’ top health professionals. 

Purpose:

To lead and direct overall operation of the community in accordance with Ciela’s values, mission, and

policies; state regulations governing assisted living; and the principles of resident dignity, respect, and freedom of

choice. The position is responsible for community operations including but not limited to; human resources

management, physical plant maintenance, resident care, food services, activity programming, regulatory compliance,

census development, and budget management, while consistently maintaining customer satisfaction.

Minimum Eligibility Requirements:

• Three or more years’ experience in management of an independent living, assisted living, or other memory care

community or any combination thereof.

• Bachelor’s degree in healthcare, gerontology, business, or related field, preferred.

• Must have a passion for working with seniors, providing a commitment to the highest degree of quality care.

• Demonstrated team building, supervisory and administrative capabilities.

• Proven history of financial reporting and budget management.

• Sales and Marketing acumen with a track record of maintaining high occupancy.

• Knowledge of Human Resources practices.

• Knowledge of food service preferred.

• Proficient in basic computer skills, including Word and Excel.

• Ability to communicate effectively with residents, families, team members, home office employees, community

officials, referral sources and the general public; and represent the community in a professional and positive light.

• Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families,

visitors, team members, vendors, and the general public.

• Licensed in good standing, as required by the State Licensing Authority.

• Must be detail oriented and possess strong organizational skills.

• Must have a strong commitment to customer service and desire to exceed customer expectations.

• Must meet all health-related requirements pertaining to state regulatory agencies.

• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable

accommodation.

• Must maintain current CPR/First Aid credentials.

• Must maintain current Food Handlers credentials.

• Must maintain annual Continuing Education Credits.

• Subject to pre-employment screening including physical, drug and TB testing and criminal background check.

Essential Functions:

Leadership and Professional Conduct

• Is a positive representative of the community and Living Care Lifestyles, and sets a positive example of professional

conduct and appearance for employees and management team members?

• Models and promotes Ciela’s standards, philosophy, and mission.

• Seeks ongoing opportunities for education and knowledge, contributing to professional growth.

Financial Management

• Responsible for assisting in the creation and ongoing management of an approved annual budget, and consistently

operating the community within the established budgetary guidelines.

• Routinely monitors community financial records.

• Consistently manages expenses including labor, supplies, utilities, and repairs; and adjusts as necessary in keeping

with variability in revenue.

• Maximizes revenue through census development, appropriate care charges and resident mix.

About the job:

- Leadership and Professional Conduct:
   - Be the shining example of Ciela’s values, philosophy, and mission.
   - Continuously seek opportunities for personal and professional growth.

- Financial Management:
   - Develop and manage the annual budget in line with established guidelines.
   - Monitor financial records and adjust expenses as needed.
   - Maximize revenue through strategic planning and resident care charges.

- Operational Management:
   - Collaborate with the management team to plan and prioritize community operations.
   - Ensure the community's cleanliness and maintenance standards are met.
   - Uphold safety policies and procedures, in compliance with local and state agencies.

- Human Resources Management:
   - Lead recruitment, hiring, supervision, and evaluation of the management team.
   - Oversee team member training programs and performance standards.
   - Foster a culture of trust and teamwork while minimizing turnover rates.

- Census Development and Occupancy:
   - Lead the community opening occupancy plan.
   - Monitor market trends and provide competitive analysis.
   - Implement marketing strategies to meet Ciela’s standards.

- Resident Satisfaction:
   - Set and uphold the highest standards for customer satisfaction across all areas.
   - Foster open communication with residents and families, addressing concerns promptly.

Qualifications:

• Three or more years of management experience in similar size/complexity senior living communities.
• Experience working in the assisted living and memory care setting is required.
• Bachelor’s degree in healthcare, gerontology, business, or related field preferred.
• Strong financial reporting and budget management skills.
• Proficient in computer applications (Word, Excel).
• Excellent communication skills and ability to represent the community professionally.
• Licensed in good standing as required by State Licensing Authority.

Other:

• Full-time position with occasional evenings, weekends, and holiday rotations.
• Primarily located at the community with some off-site functions and activities.
• On Call

Join us in making a meaningful difference in the lives of seniors. Apply now and be part of a team dedicated to providing exceptional care and service. Ciela is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 

Compensation : $175,000 annual salary plus bonus and GREAT benefits 

*Note: Ciela  LLC is an equal opportunity employer and conducts pre-employment screenings, including TB testing, and DSHS required background check.*

Salary : $150,000 - $175,000