What are the responsibilities and job description for the Assistant General Manager- Retail Multi-Unit position at Cielo Projects?
Service
Promptly resolve all customer service and associate issues in accordance with our Core Values
Exceed First Class Service standards and behavior with every customer business partners and peers
Treat customers and peers in accordance with the core values of the company
Operations
Ensure store merchandising standards are consistently executed per the company guidelines
Partner with the General Manager to ensure consistent implementation of the organizational policies and goals set forth by the company while holding the team accountable to such standards
Financial / Business
Influence and make recommendations to help achieve performance objectives in the areas of sales expenses inventory control and payroll while monitoring overall P&L results and formulating actions plans as needed
Leadership / People
Train motivate and develop a professional team that possesses the ability to achieve sales goals while adhering to company performance metrics implementing promotional programs and coordinating special events
Build strong business relationships with airport management brand partners and the Support Center Team through the use of clear consistent communication
Monitor and address performance issues in a timely manner while providing ongoing coaching and counseling
Perform all basic human resource functions including interviewing succession planning training scheduling and performance reviews
Other duties as assigned
Qualifications : Education :
Bachelors degree and high school diploma or equivalency required
Experience :
Minimum three (3) years of leadership in merchandising the service industry and / or operations environment
Other Knowledge Skills Abilities or Certifications : (First list requirements followed by preferences.)
Ability to work flexible shifts in a 7 / 365 day team oriented environment; occasional travel as business dictates
Exceptional customer service skills and an ability to communicate effectively using the English language
Selfstarter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
Proficiency required in reading writing mathematics cash handling / reporting
Proficiency required in Microsoft Office
Ability to pass the Federal Criminal History Records Check Paradies Background Check and the applicable Department of Transportation requirements
Standing for long periods of time and the ability to work in environments with varying temperatures
Ability to lift a minimum of 40 lbs. perform essential job functions such as standing for extended periods bending reaching climbing a ladder and walking long distances
Retail stores warehouses or office environments
Occasional travel may be required based on the needs of the business
Additional Information :
All your information will be kept confidential according to EEO guidelines.
This position description is merely intended to describe the primary elements of the position. Paradies Lagardre reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.
Remote Work : Employment Type :
Fulltime
