Senior Talent Administrator & Coordinator

Company Description

Are you ready to accelerate your career? Join Cielo as a Senior Talent Administrator & Coordinator! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!  

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by Nelson Hall.  

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at [email protected]

Job Description

The Senior Talent Administrator & Coordinator is responsible for providing senior level administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a wide variety of logistical and recruitment activities to service a particular client program or teams.

Work Location: USA
Work Arrangement: Full remote
Work Schedule:8am-5pm PST
Specific requirements: Phone screening, scheduling, and coming from a healthcare background are necessary.

Duties and Responsibilities:

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) 
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers 
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate 
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Provide metric and pipeline reporting
• Lead independent discussions with candidates and Hiring Managers as needed
• Assist with the administration, optimization and use of the ATS
• Provide best practices and process improvements throughout the talent acquisition cycle 
• Document process changes, such as process maps, team structure charts, detailed procedures, etc
• Identify and remediate workflow & system issues 
• Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence
• Act as a subject matter expert. Provide training and coaching to less experienced colleagues
• Provide other administrative support to recruitment team as needed

Qualifications

Position Requirements

Education:

• High school diploma or equivalent required
• Completed Cielo TalentCloud ACE certification preferred

Experience:

• Previous experience in a TAC role. Experience as a Specialized Talent Administrator & Coordinator for a minimum of 6 months preferred

Exposure:

• Strong recruitment administration skill-set / competencies.
• Knowledge of commonly used concepts, practices, and procedures within talent acquisition
• Fluent in English
• Strong communication skills, verbal and written
• Demonstrated proficiency with the Microsoft Office suite, including Outlook
• Experience working with a mainstream ATS
• Ability to prioritize and organize own work
• Provide ability to provide a high level of customer service to colleagues and clients

The anticipated starting salary range for individuals in this position is $28,000- $46,000, depending on experience, geography, and industry knowledge. 

This position is eligible for an annual bonus based on the achievement of defined goals and benefits including:

Various medical plans based on coverage needed including medical, dental and vision.
STD, LTD, and HSA
Holiday pay
Flex Paid Time Off (PTO) model.
401K with a match of 50% up to the first 4%
Volunteer Time Off (VTO)

Additional Information

All your information will be kept confidential according to EEO guidelines.