SQA Testing Advisor (Physician Utilization Management Operations) - Work at Home

Summary

The QA & Testing Advisor role reports into the Cigna UM Physician Operations department within the Clinical Care Management (CCM) organization. This team member is responsible for providing expert content and professional leadership on complex Quality Assurance (QA) assignments and projects. The QA & Testing Advisor is responsible for creating standard test environments, plans, and scripts and prepares and conducts acceptance testing of new or modified applications and systems. The primary focus of Quality Assurance & Testing for this role will align with the Think Tank Tracking Tool (T4) but will expand to other workflow management solutions. As such, the ideal candidate will be recognized as a subject matter expert for T4 but will require a wider business understanding.

Responsibilities

• Working with client and IT management and staff to establish and maintain a consistent test methodology

• Consulting with client and information technology (IT) management and staff throughout a project life cycle, to assist and support the design, development and implementation of effective systems

• Analyzing designs, new or modified QA procedures, and standards

• Assisting in the development and implementation of QA metrics for assessing the quality of delivered application software

• Developing automated testing systems for procedural or standard changes

• Participating in the review of new QA software and consultations with IT staff and client areas and resolving questions during the testing process

• Exercising considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives

• Using deep professional knowledge and acumen to advise functional leaders

Qualifications

• 3 years' experience within a healthcare environment

• 3 years' experience with SQA automated and manual testing (Experience with T4 tool preferred)

• Strong communication and presentation skills

• Strong analytic/problem solving skills and ability to work independently

• Ability to understand and manage risk

• Demonstrated experience and exceptional ability to work productively in a matrix environment across geography, departments and position level

• Ability to manage multiple projects at the same time and switch gears to new projects when needed

• Must be a team player with demonstrated ability to work well with others and collaboratively resolve issues

• Dedicated to innovation and designing a new way to approach work

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,200 - 157,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.