Operations Senior Analyst - eviCore - Remote

eviCore is currently hiring for an Operations Senior Analyst. The Operations Senior Analyst leads and provides subject matter expertise in collaboration with client services, claims, implementations, clinical, non-clinical, and IT organizations to manage new and existing workflows. Monitors overall operations including review of internal reports and ad-hoc data analysis associated with operational workflows. Identifies ways to improve or enhance operational performance. RESPONSIBILITIES :

• Develop subject matter expertise in the technical and operational aspects of the company
• Provide subject matter expertise during the implementation of new clients by integrating workflows into current operations
• Assist with functionality and regression testing for program specific enhancements, implementations and code
• Provide operational expertise to client services and client operations managers in research and resolution of issues and requests
• Build presentations and complete analyses to assist the program lead in communications to senior management
• Research, design, develop, and maintain new projects and business solutions
• Translate business requests into system rules; evaluate existing functionality for operational efficiencies and maintains historical record of system development
• Document and maintain business workflows and requirements, or support central teams that manage these functions
• Coordinate with key leaders to execute projects
• Assist in preparing internal and external training and direction for clinical and non-clinical staff
• Support the development of key performance metric portfolios as it relates to projects and major company initiatives to include metric development, dashboards, and valuation support QUALIFICATIONS :
• High School diploma or GED required.
• 1 years, demonstrated leadership potential and aptitude for working in the technology and / or the healthcare fields.
• Must have proficiency with MS Word, Excel and MS Powerpoint (Visio preferred as well)
• Ability to manage multiple priorities independently
• Ability to learn basic SQL queries as needed
• Ability to collaborate with various business partners & organize effectively
• Strong verbal and written communication skills
• Understanding of requirements creation and development If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload. For this position, we anticipate offering an annual salary of 52,900 - 88,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email : SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco / nicotine users in states where that is legally permissible. Candidates in such states who use tobacco / nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Salary : $52,900 - $88,100