What are the responsibilities and job description for the CSR/Data Entry Clerk position at CIHA?
Overview
We are seeking a detail-oriented and organized Customer Service/Data Entry professional to join our team. In this role, you will be responsible for managing customer inquiries, processing data, and maintaining accurate records within our databases. Your ability to efficiently handle administrative tasks while providing exceptional customer service will be crucial to our operations.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or face to face.
- Accurately transcribe and enter data into various systems and databases.
- Manage order entry processes, ensuring all information is correct and up-to-date.
- Organize and maintain files, both digital and physical, for easy retrieval.
- Collaborate with team members to resolve customer issues and improve service delivery.
Experience
- Proven experience in data entry or customer service roles is preferred.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficiency in using computer systems
- Excellent attention to detail and accuracy in all work performed.
- Strong communication skills, both written and verbal, to ensure clear interactions with customers and team members.
If you are a motivated individual who thrives in a fast-paced environment and possesses the necessary skills for this role, we encourage you to apply today!
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Centerville, IA 52544 (Required)
Ability to Relocate:
- Centerville, IA 52544: Relocate before starting work (Required)
Work Location: In person
Salary : $12