Demo

Intelligent Automation Consultant

Ciklum
Charlotte, NC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/2/2025

Ciklum is looking for a Intelligent Automation Consultant to join our team full-time in the USA.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role :

As a Intelligent Automation Consultant, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities :

  • Collaborate with client stakeholders to understand their needs, provide strategic advice, and develop business cases for automation initiatives
  • Lead workshops to educate clients on Intelligent Automation and identify opportunities for process improvements and automation
  • Conduct process mapping to identify inefficiencies and recommend solutions to streamline operations and maximize automation benefits
  • Gather, document, and validate detailed business and technical requirements for intelligent automation solutions in close collaboration with clients
  • Maintain continuous communication with stakeholders, project managers, and technical teams to ensure alignment on project goals, progress, and outcomes
  • Stay up to date with emerging Intelligent Automation (IA) and Artificial Intelligence (AI) technologies, contributing to the growth of Ciklum's Intelligent Automation offerings
  • Participate in interviews, meetings, and workshops to define, optimize, and document processes for automation configuration
  • Facilitate workshops with client stakeholders to identify processes suitable for automation and develop actionable process design documents
  • Work closely with automation developers and business subject matter experts to ensure solutions meet business requirements and quality standards
  • Provide ongoing support and guidance to clients, ensuring the success of the automation solutions post-deployment
  • Communicate effectively with stakeholders and team members throughout the project lifecycle

Requirements :

  • Minimum of 4-5 years experience in business analysis with a strong focus on intelligent automation, AI, or process improvement
  • Proficient in gathering, validating, and analyzing technical requirements to drive successful automation strategies
  • Solid understanding of Intelligent Automation technologies, including Conversational AI, Process Mining, low code / workflow automation, Generative AI, RPA, and / or OCR
  • Strong communication and presentation skills, with the ability to simplify complex information for diverse audiences
  • Familiarity with agile development methodologies within the Software Development Life Cycle
  • Experience conducting end-to-end testing to ensure deployment readiness
  • What's in it for you?

  • Private Equity backed environment to foster growth and collaboration
  • Possibility to strategically influence the development of a large-scale international business
  • Health insurance for the employees and their family members, 401k plan
  • Ciklum’s commitment to providing support to your professional growth within the organization
  • About us :

    US is a strategic growth market for Ciklum.

    Be a part of a big story created right now. Let’s grow our delivery center in US together! Boost your skills and knowledge : create and innovate with like-minded professionals — all of that within a global company with a local spirit and start-up soul.

    Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow!

    Be bold, not bored!

    Experiences of tomorrow. Engineered together

    Interested already?

    We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.

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