Business Analyst

Job Description:

• The Business Analyst (BA) supports the planning, development, and implementation of business processes, systems, and projects within the State of Michigan Retirement System.
• The BA works closely with cross-functional teams—including IT, member services, finance, and external stakeholders—to ensure business requirements are met, systems are optimized, and operational goals are achieved.
• Serving as a liaison between business units and technical teams, this role contributes to the effective and secure delivery of retirement benefits to state employees.

Essential Duties and Responsibilities

Business Analysis & Process Improvement:

• Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.

• Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.

• Create and maintain comprehensive documentation including requirements, user stories, workflows, and use cases.

• Support solution design, testing phases (e.g., UAT), and implementation activities.

• Recommend improvements to business processes for increased efficiency and service quality.

• Monitor project deliverables, timelines, and milestones to ensure alignment with business goals.

• Assist in preparing training materials and conducting stakeholder education.

• Conduct gap analysis and assess impact of policy or regulatory changes.

• Provide data analysis and reporting to support compliance, performance tracking, and decision-making.

Security & Compliance Support:

• Perform tasks in support of internal/external security and standards reviews.

• Conduct security risk assessments and recommend mitigation strategies.

• Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization packages).

• Support security audits by gathering documentation and demonstrating control effectiveness.

Disaster Recovery & Business Continuity Planning

• Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.

• Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).

• Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).

• Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.

• Participate in tabletop exercises and simulations to test and validate plans, document and address gaps.

• Ensure DRP/BCP efforts comply with State of Michigan policies, NIST, FISMA, and other applicable standards.

Vulnerability Management:

• Coordinate and schedule system, application, and network vulnerability scans in collaboration with infrastructure and security teams.

• Analyze scan results, prioritize risks, and support mitigation planning.

Minimum Qualifications:

• Bachelor’s degree in business administration, Information Systems, Public Administration, or a related field.

• Seven (7) years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.

• Demonstrated experience in business process documentation and cross-functional collaboration.

• Familiarity with Agile SDLC, process modeling, and system testing methodologies.

Preferred Qualifications:

• Experience with public pension or retirement systems.

• Working knowledge of pension administration platforms.

• Proficiency in Azure DevOps or comparable tools.

• Experience with SQL or analytics tools such as Power BI or advanced Excel.

• Industry certifications such as CBAP, PMI-PBA, or equivalent.

• Knowledge of state and federal retirement-related regulations.

Please submit your resume in word format.

Job Type: Contract

Pay: $55.00 - $60.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Experience on government, retirement system, or financial services environment(y/n)
• Experience with public pension or retirement systems.(y/n)
• Industry certifications such as CBAP, PMI-PBA, or equivalent.(y/n)
• Are you local to MI : Able to attend IN person Interview (Y/N)

Experience:

• Senior Business Analyst: 7 years (Required)

Work Location: Hybrid remote in Lansing, MI 48933

Salary : $55 - $60