Leasing Manager (Residential)

ABOUT CIM GROUP:

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000 employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

POSITION PURPOSE:

The Leasing Manager-Residential is responsible for the oversight of all residential leasing efforts, marketing and brand positioning of the assets, and maintaining best practices across their respective region related to leasing processes, fair housing, sales procedures, and closing.  Also provides oversight over the required reports related to the leasing function for assigned property(s). Mentor Leasing Associates and provides training for new Leasing Associates.  

• Manage and approve pricing on a bi-weekly basis for assigned portfolio and hold the team accountable to those rates.
• Pivot as needed based on unit availability and submarket trends while maintaining full transparency of these decisions to the Residential Area Manager, Regional Vice President, and Asset Manager.
• Regularly inspect all residential properties and floor plans to determine asking rent based on the building’s attributes and unit location within the property.
• Establish weekly leasing objectives based on foot traffic, marketing print or internet and referrals to meet budgeted monthly objectives for new leases, renewals and appropriate closing ratios for both for all assets within assigned portfolio.
• Ensure vacated spaces are prepared in a timely manner for re-leasing and for new development, create a marketing plan with the objective to pre-lease units before all the units are physically complete for all assets within assigned portfolio.
• On a monthly basis ensure team is either meeting or calling all expiring residential leases at least 60 days prior to their expiration and ensure all lease expiration notices are sent to tenants at least 30 days prior to the lease expiration date.
• Manage weekly/monthly submarket rent analysis prepared for each individual asset’s relative comp set and consolidate into report that is shared on bi-weekly leasing calls.
• Provide unit turnover or vacant unit capital improvement recommendations to the Residential Area Manager and Property manager to (a) preserve existing rental rates and (b) seek a higher rental rate by recommending unit improvements (e.g., updating appliances, cabinets, etc.)
• Ensure appropriate lease files with credit check, references, resident profile and correspondence is maintained on a daily basis using CIM Group standard lease folders and lease administration procedures for all assets within assigned portfolio
• Adhere to LAHD rent control or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues.

• Perform administrative tasks such as filing and creating files.
• Follow procedures and create a system so that on days off other property staff can close a lease or renewal.  

• Provides technical guidance and training to other Leasing Associates.

• Bachelor’s Degree required.
• Three years’ prior experience working in a residential leasing capacity.
• Familiar with Fair Housing leasing practices
• Must possess a valid state-issued driver’s license.
• MS Office including Excel, Word, PowerPoint, Outlook.
• Familiar with Nexus Payables or similar software application.
• Familiar with Yardi or similar software application.

• COMMUNICATION SKILL REQUIREMENTS:
• Ability to write correspondence and/or reports accurately in a concise and detail manner.
• Ability to effectively present information to visitors, residents, vendors, contractors and other employees of the organization.
• Ability to read, analyze and interpret lease agreements, market data, financial reports and/or legal documents.
• Ability to respond to common inquiries or complaints from residents, regulatory agencies, other areas of the company, and/or members of the business community.

• MATHEMATICAL SKILL REQUIREMENTS:
• Ability to add, subtract, multiply and divide.
• Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Create spreadsheets to track traffic and leasing activity.
• Ability to determine average rents, monthly occupancy set up bar graphs or pie charts.

• REASONING SKILL REQUIREMENTS:
• Ability to apply common-sense understanding to carry out instructions.
• Ability to solve practical problems.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

• TECHNICAL SKILL REQUIREMENTS:
• MS Office including Excel, Word, PowerPoint, Outlook.
• Familiar with Nexus Payables or similar software application.
• Familiar with Yardi or similar software application.

• Adherence to the properties’ approved Unit Pricing Matrix.
• Accuracy and timeliness of monthly market rent report.
• Meet or exceed monthly leasing objectives as stated in the operating budget.
• Timely execution of leases.
• Maintain approved marketing cost below budget.
• Tenant survey and questionnaires.

WHAT CIM OFFERS:

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

•   A variety of Medical, dental, and vision benefit plans

•   Health Savings Account with a generous employer contribution

•   Company paid life and disability insurance

•   401(k) savings plan, with company match

•   Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave

•   Up to 16 hours of volunteer time off

•   Up to 16 weeks of Paid Parental Leave

•   Ongoing professional development programs

•   Wellness program, including monthly and quarterly prizes

•   And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:

At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

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