Demo

Casino Floor Attendant

CIMARRON CASINO ENTERPRISES
Tryon, OK Other
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/31/2025

Job Details

Job Location:    Ioway Travel Plaza - Tryon, OK
Position Type:    Full Time
Salary Range:    Undisclosed
Job Shift:    Any

Description

SUMMARY:

 

Responsible for assisting the Casino Shift Supervisor in ensuring that all activities in the Guest Services Department are performed accurately and efficiently in accordance with all established policies, procedures, and internal control standards. The Casino Floor Attendant is responsible for providing quality Guest Services Department service in an efficient, courteous, and professional manner while displaying a high level of customer service.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Duties include, but are not limited to:

 

  • Ensures that all Guest Services operations on assigned shift are conducted in an efficient, effective, and profitable manner.

 

  • Promotes positive Guest relations by creating and promoting a friendly atmosphere.

 

  • Demonstrates outstanding Customer Service at all times by serving as a role model to all enterprise employees.

 

  • Observes and recognizes irregularities, violations, or other discrepancies in Guest play and reports findings to the Casino Shift Supervisor.

 

  • Reports all Guest complaints and/or disputes to Casino Shift Supervisor for resolution.

 

  • Verifies payouts and jackpots as required.

 

  • Services minor Electronic Gaming Machines machine and printer malfunctions.

 

  • Ensures that all Electronic Gaming Machines are functioning properly and immediately reports all malfunctions to the Casino Shift Supervisor.

 

  • Adheres to all regulatory, departmental, and casino policies and procedures, and TICS (Tribal Internal Control Standards).

 

  • Performs other duties as assigned.

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

 

Promotes the following within the department and among all employees:

 

  • Creates an atmosphere of fun for all casino guests.

 

  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

 

  • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.

 

  • Retains employees through involvement in employee training and development.

 

  • Explains why we do things, in advance of doing them.

 

Qualifications


QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Job Code#4001-030 Page 3 of 4

EDUCATION AND/OR EXPERIENCE:

Customer service experience preferred. High School diploma (or GED) and 1 year general work experience or an equivalent combination of education and experience required.

SPECIAL QUALIFICATIONS:
Must possess excellent communication skills and effective public speaking skills.

LANGUAGE SKILLS: Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, procedure manuals, and other related documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints.

MATHEMATICAL SKILLS:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with occasional variables.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl.
The employee must be able to regularly lift and/or move up to 25 pounds.

The employee is regularly required to stand for long periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Code#4001-030 Page 4 of 4


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate to loud.

A casino environment is typically smoky.

CONDITIONS OF EMPLOYMENT:
The Iowa Tribe of Oklahoma operates a drug-free workplace. The selected applicant must submit to and pass applicable drug test. Additionally, selected individual must be bondable and able to pass background check in order to obtain gaming license.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Casino Floor Attendant?

Sign up to receive alerts about other jobs on the Casino Floor Attendant career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$62,435 - $102,810
Income Estimation: 
$37,947 - $63,564
Income Estimation: 
$65,458 - $94,481
Income Estimation: 
$54,754 - $117,605
Income Estimation: 
$35,895 - $43,410
Income Estimation: 
$52,837 - $90,367
Income Estimation: 
$111,079 - $195,086
Income Estimation: 
$86,485 - $139,113
Income Estimation: 
$76,479 - $138,943
Income Estimation: 
$54,754 - $117,605
Income Estimation: 
$56,907 - $123,331
Income Estimation: 
$111,079 - $195,086
Income Estimation: 
$52,837 - $90,367
Income Estimation: 
$57,605 - $99,864

Sign up to receive alerts about other jobs with skills like those required for the Casino Floor Attendant.

Click the checkbox next to the jobs that you are interested in.

  • Customer Engagement Skill

    • Income Estimation: $35,630 - $50,801
    • Income Estimation: $37,876 - $55,679
  • Customer Service Skill

    • Income Estimation: $27,534 - $34,394
    • Income Estimation: $27,913 - $35,424
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at CIMARRON CASINO ENTERPRISES

CIMARRON CASINO ENTERPRISES
Hired Organization Address Perkins, OK Full Time
SUMMARY: Responsible for carrying out all routine grounds maintenance tasks of the Cimarron Trails Golf Course and its a...
CIMARRON CASINO ENTERPRISES
Hired Organization Address Chandler, OK Full Time
SUMMARY: Greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all staff, maintaining...
CIMARRON CASINO ENTERPRISES
Hired Organization Address Perkins, OK Other
Job Details Job Location : Cimarron Casino - Perkins, OK Salary Range : Undisclosed Description SUMMARY: The Player’s Cl...
CIMARRON CASINO ENTERPRISES
Hired Organization Address Perkins, OK Other
Job Details Job Location : Cimarron Casino - Perkins, OK Salary Range : Undisclosed Description SUMMARY: Responsible for...

Not the job you're looking for? Here are some other Casino Floor Attendant jobs in the Tryon, OK area that may be a better fit.

Part time Casino Floor Attendant

Ioway Travel Plaza, Tryon, OK

Attendant

CIMARRON CASINO ENTERPRISES, Perkins, OK

AI Assistant is available now!

Feel free to start your new journey!