What are the responsibilities and job description for the Quality Improvement Specialist I/II position at Cincinnati Children's Hospital?
Job Description
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's Hospital Has Been Named:
- Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
- One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
- A Top Hospital and Health System for Diversity recognized by DiversityInc
- One of the nation's most innovative companies by Fortune in March 2023
- An LGBTQ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)
JOB RESPONSIBILITIES
Coordination- Coordinate improvements in the delivery of patient care based on the analysis of objective data and use of scientifically grounded improvement methodologies with minimal guidance. Understand the aims and scope of the work. Participate in decisions. Serve as a consultant to quality improvement teams and as a quality improvement liaison and resource person throughout Cincinnati Children's and with external partners. Identify and implement strategies to ensure teams' improvement, including coaching, communicating, and providing support. Be present in areas supported. Provide project management for improvement teams, strategic planning sessions, and other organizational meetings.
Planning- Drive change by working with faculty and content experts to identify evidence-based care. Work with leaders and management to plan and lead planning group meetings. Orient group to the process and their roles and responsibilities. Coordinate learning sessions with guidance from management and faculty. Develop learning session agendas. Support recruitment of participants by interacting with client and interested teams.
Learning Sessions- Facilitate, coordinate, and provide direction/management for quality improvement teams and system level planning and improvement education initiatives as requested. Develop Learning Session evaluations. Coordinate, contribute to the development of, learning objectives for all activities and provide final approval for all prework, Learning Session materials and Action Period Materials. Teach and train at Learning Sessions.
Meetings- Plan and facilitate groups including large group sessions, conference calls, and team meetings, expert meetings. Design work sessions with a specific focus or intent. Drive consensus to finalize the charter, measures and interventions to help teams obtain results. Keep meetings focused and moving, and to ensure even participation. Build cohesiveness to achieve results and guide the teams to perform at the highest level possible. Provide meeting facilitation for project teams, including agendas and outcomes. Facilitate the planning and execution of PDSAs. Facilitate the development of strategic improvement goals.
Coach internal and external teams in the use of quality improvement tools and methods.
JOB QUALIFICATIONS
Quality Improvement Specialist I:
Bachelor's degree in a related field, Master's degree preferred
0-2 years of work experience in a related job discipline
Quality Improvement Specialist II:
Bachelor's degree in a related field, Master's degree preferred
2-5 years of work experience applying quality improvement methodologies and tools, facilitating small and large group meetings, and coaching and mentoring multidisciplinary improvement teams, or equivalent experience.
Proven and measurable results with strategic improvement projects are required.
Experience with formal QI methodology such as PI, CQI, Six Sigma, Lean, TQM, or MFI.
Experience as a coach with IHI Improvement methodology, remote/virtual team coaching & virtual facilitation experience highly desirable.
Market Leading Benefits Including*:
- Shift Differential, Weekend Differential, and Weekend Option Pay Programs
- Medical coverage starting day 1 of employment. View employee benefits here.
- Competitive retirement plans
- Tuition reimbursement for continuing education
- Expansive employee discount programs through our many community partners
- Referral bonus program for current staff!
- Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
- Physical and mental health wellness programs
- Relocation assistance available for some positions
- Benefits may vary based on FTE Status and Position Type
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Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.
