Behavioral Health Care Manager

Job Description

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as a top 10 best children's hospitals in the nation for more than 15 years
• Second Among All Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2024)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

Manager, Patient Services - Behavioral Safety Team

Overview: Are you ready to take your career to the next level? We are seeking a dynamic manager to join our team. This exciting opportunity involves supporting staff members who work directly with medical patients who also have behavioral needs. Be part of changing the outcome for patients and families at Cincinnati Children's!

Key Responsibilities:

Clinical Operations:

• Provide exceptional patient care and support within your area.
• Lead charge/shift duties as needed and act as a liaison to promote safe, quality patient care across departments.

Policies & Practices:

• Implement and enforce policies and procedures that guide and support departmental operations and services.

Performance Development:

• Develop and monitor effective staffing and retention strategies, including hiring and terminating employees.
• Partner with department leadership to ensure effective performance management of direct reports.
• Establish and maintain orientation procedures for new employees.
• Mentor and provide learning and development opportunities for direct reports.
• Collaborate with human resources and department leadership to meet talent management goals.
• Support organizational programs and ensure communication, comprehension, and adherence to all HR policies and legal requirements.

People Planning:

• Manage the selection, development, motivation, appraisal, and discipline of personnel.
• Ensure job requirements and goals are clear to employees.
• Delegate responsibilities and establish clear lines of accountability.
• Determine and document the qualifications and competence of division personnel.
• Provide orientation, in-service training, and continuing education for division personnel.

Budget Management:

• Assist with fiscal responsibilities of the department as requested.
• Monitor budget expenditures and identify variances/problems.
• Assist in tracking and monitoring revenue, expenses, and allocations.
• Provide applicable reports and research information for major purchases.
• May assist with annual budget preparation.

JOB QUALIFICATIONS

• Bachelor's degree in a related field
• 5 years of work experience in a related job discipline

Market Leading Benefits Including*:

• Medical coverage starting day 1 of employment. View employee benefits here.
• Competitive retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
• Referral bonus program for current staff!
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs
• Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type

Primary Location

Burnet Campus

Schedule

Full time

Shift

Evening (United States of America)

Department

Behavioral Safety Team

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$59,446.40 - $75,982.40

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability