Emergency Representative - Crestview Hills

Job Description

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as a top 10 best children's hospitals in the nation for more than 15 years
• Second Among All Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2024)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
  
  

Crestview Hills, KY Urgent Care

This position will report to our new Crestview Hills location in the future. During the first 3-6 months of training, you may be expected to float to our Anderson, Green Township, Mason, and or Liberty Township locations.

Shift: Part-time. 5:30-11:30pm Weekdays 11:30am-7pm every other Saturday and Sunday.

As An Emergency Services Representative You Will

• Greet the patient/family as they enter Emergency Department or Urgent Care.
• Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
• Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
• Obtain patient insurance information and co-pays/point of service deposits.
• Schedule patient follow up appointments.
• Monitor EPIC system for patient admissions, discharges, or transfers.
  
  

Job Qualifications

• High school diploma or equivalent
• 1 years of work experience in a related job discipline
  
  

Market Leading Benefits Including*:

• Medical coverage starting day 1 of employment. View employee benefits here.
• Competitive retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
• Referral bonus program for current staff!
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs
• Relocation assistance available for qualified positions
• Benefits may vary based on FTE Status and Position Type
  
  

Primary Location

Crestview Hills

Schedule

Part time

Shift

Rotating (United States of America)

Department

Liberty ED - Clerical

Employee Status

Regular

FTE

0.525

Weekly Hours

21

• Expected Starting Pay Range
• Annualized pay may vary based on FTE status $17.14 - $20.36
  
  

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability