What are the responsibilities and job description for the Scheduling Coordinator position at Cincinnati Home Care?
Overview
We are seeking a dedicated and detail-oriented Scheduling Coordinator to join our team in a dynamic healthcare environment. The ideal candidate will play a crucial role in managing appointment schedules, ensuring efficient operations, and providing exceptional customer service to patients and medical staff. This position requires strong organizational skills, proficiency in medical terminology, and the ability to work collaboratively within a fast-paced setting.
Duties
- Coordinate and manage patient appointments, ensuring optimal scheduling for both patients and healthcare providers.
- Utilize Epic software to maintain accurate records of appointments and patient information.
- Review documentation for completeness and accuracy prior to patient visits.
- Handle medical scheduling tasks including follow-ups, cancellations, and rescheduling as necessary.
- Assist with medical collections by verifying insurance information and processing payments.
- Provide excellent customer service by addressing patient inquiries and resolving scheduling conflicts promptly.
- Maintain organized files and documentation related to patient schedules and communications.
- Collaborate with medical staff to ensure seamless operations within the hospital setting.
Skills
- Proficiency in medical terminology is essential for effective communication within the healthcare environment.
- Experience with Epic software is highly desirable for managing patient records efficiently.
- Strong 10 key typing skills for accurate data entry and documentation management.
- Familiarity with ICD-10 coding is a plus for understanding medical billing processes.
- Previous experience in medical scheduling or related roles is preferred.
- Excellent customer service skills to foster positive interactions with patients and staff alike.
- Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Ability to work collaboratively as part of a team in a fast-paced healthcare setting.
Join us as we strive to provide exceptional care while ensuring smooth operational processes through effective scheduling coordination!
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18
