What are the responsibilities and job description for the Teller/Member Service Representative MSR I position at Cincinnati Police Federal Credit Union?
COPFCU is a not-for-profit financial institution dedicated to serving the financial needs of all of our public servants and their families : Cincinnati's Police Force, Firefighters, Government Employees and Public School Teacher and Administrators. Our daily commitment is to give back to all those who have given so much to keep our community safe, educated and supported.
Unlike typical commercial banks, our credit union is able to provide numerous financial benefits you simply can't find anywhere else. Lower rates for loans. Friendlier credit terms. Higher rates for Savings, Certificates and IRAs. All for the greater good of your family and your future.
- This position will serve as a liaison between the members and the credit union. Greet and welcome members and visitors to the credit union in a professional manner. Provide prompt, efficient, and accurate service in the processing of transactions.
- Provide account information by phone or in person, as well as information on the full range of credit union products and services. Provide a variety of transactional services to members.
- Complete transaction tracking daily and balance teller drawer in a timely manner at the end of each day.
- Promote credit union products and services based on member needs that are obtained from member interviews and / or review of member's account. Actively cross-sell products.
- Provide information on investment alternatives to members wishing to deposit funds with the credit union as well as research accounts for deposit, withdrawal, loan-payment discrepancies.
Work Schedule
Monday to Friday 8 : 15am - 5 : 00pm with rotating half-day 2 Saturdays per month
Qualifications and Requirements
Benefits
The pay range for this role is :
16.50 - 17.50 USD per hour (Cincinnati, Ohio)
Salary : $17 - $18