What are the responsibilities and job description for the Visitor Experience Ambassador - Summer 2025 position at Cincinnati Zoo?
Visitor Experience Ambassador - Summer 2025
Overview :
The Cincinnati Zoo & Botanical Garden (CZBG) is seeking enthusiastic, outgoing individuals ready to create unforgettable experiences for our visitors. As a member of the Visitor Experience Department, you'll have the chance to make a meaningful impact on hundreds of thousands of guests, both from the Greater Cincinnati area and around the globe. Our team works together to deliver an exceptional, INSPIRED Visitor Experience every day.
By building Collaborative Relationships , displaying Positivity & Energy , having Pride, Passion, & a Sense of Ownership, supporting Accountability, Mutual Trust, & Respect , & embracing Progressive Thinking , we've developed / created a dedicated team that focuses on our visitors, community, & future.
We are looking for Ambassadors anticipating working Summer 2025. The estimated start date for this position will be May 10th.
Orientations will be held on a rolling basis.
Key Responsibilities :
As a Visitor Experience Ambassador, you'll play a vital role in ensuring our guests have a safe, enjoyable, and memorable visit. Your duties will include :
- Turnstiles : Greeting and welcoming visitors while managing our turnstiles
- Parking Lots : Ensuring the safe and efficient flow of traffic in and out of parking lots.
- Ticketing / Membership : Helping guests select the tickets or memberships that best meet their needs.
- Welcome Center : Assisting guests with rentals and wayfinding.
- Safari Train & Conservation Carousel : Register and ride operations.
- Giraffe Feedings : Register operations.
Requirements :
CZBG is committed to supporting employee success. While we strive to accommodate individual needs, we recognize that some requests may not be feasible. However, we are dedicated to working collaboratively with our team to find the best solutions.
Availability :
Benefits :
What Makes a Great Visitor Experience Ambassador :
What You'll Gain :
Through hands-on training and team engagement, you will :
Join our team and help create unforgettable moments for visitors at the Cincinnati Zoo & Botanical Garden!
We strive to be an organization that is diverse and reflects the fullness of society. With a strongly held value for an organizational culture characterized by inclusion and belonging, we are committed to equity in all we do. We are especially interested in candidates who can contribute to our organization's diversity and who want to walk alongside us in our commitment to inclusion and equity.
Salary : $14
