What are the responsibilities and job description for the Customer Service Representative position at Cincy Grind?
We are seeking a motivated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also driving sales. You will utilize your communication skills to understand customer needs, resolve inquiries, and promote our products and services effectively. candidates, especially those fluent in , are highly encouraged to apply.
We are an innovative marketing events company. Our goal is to build a fresh image for our clients through our partnerships in Retail Events! If you enjoy working in a fast-paced environment and have a passion for delivering outstanding customer service, we would love to hear from you.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-site training
- Team based environment
Responsibilities:
- Greet customers and provide excellent customer service
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized sales floor
- Process transactions accurately and efficiently
- Promote and upsell products to customers
- Stay up-to-date on product knowledge and new arrivals
- Handle customer inquiries and resolve any issues or complaints
Skills:
- Excellent communication skills in English
- Strong time management and organization
- Able to take coaching in constructive ways
- Works well in a team environment
- Enjoys working in a team, collaboration
- Employ strong work ethic to meet goals
Qualifications:
- Previous experience in retail sales or customer service is preferred but not required.
- Strong communication skills with the ability to engage effectively with customers.
- candidates are encouraged to apply to better serve our diverse clientele.
- Familiarity with grocery store operations is a plus.
- Basic understanding of retail math concepts is beneficial for inventory management tasks.
- Ability to work flexible hours, including evenings and weekends as needed.
A positive attitude, strong work ethic, and a willingness to learn are essential for success in this role.
Job Type: Full-time
Pay: $897.00 - $995.00 per week
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $897 - $995
