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Office Assistant/Customer Service Representative

Cindi A Johnson Agency Inc. - American Family Insurance
Longmont, CO Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Paid time off
  • Training & development
  • Flexible schedule

About the Role :

We are looking for an Office Assistant / Customer Service Representative to join our team at Cindi A Johnson Agency Inc. - American Family Insurance in Longmont, CO. This role is perfect for someone who is organized, detail-oriented, and passionate about providing exceptional customer service.

Responsibilities :

  • Assist with office administrative tasks
  • Answer phone calls and respond to customer inquiries in a professional and friendly manner
  • Process insurance policy changes and updates
  • Assist customers with policy renewals and payments
  • Cross Selling to existing customers
  • Provide support to insurance agents with various tasks as needed

    • Requirements :

  • Excellent communication and customer service skills
  • Proficiency in Microsoft Office and basic computer skills
  • Ability to multitask and prioritize tasks effectively
  • Previous experience in an office or customer service role is preferred
  • Must have a property and casualty insurance license

    • About Us :

    Cindi A Johnson Agency Inc. - American Family Insurance has been serving the Longmont community for over 20 years, providing personalized insurance solutions to our customers. Our team is dedicated to delivering top-notch customer service and creating a positive work environment for our employees.

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