What are the responsibilities and job description for the Assistant Theater General Manager position at Cinema West?
The Job Description: The Assistant Manager plays a vital role in ensuring the smooth operation of our movie theaters. Key responsibilities include:
Guest Services:
Theater Operations:
Employee Development:
Work Environment: This role requires working in a fast-paced environment with limited lighting and variable temperature conditions. Physical demands include standing, walking, bending, kneeling, and lifting throughout the day.
Guest Services:
- Provide exceptional customer service to ensure a positive experience for all guests.
- Resolve any customer complaints in a courteous and efficient manner.
Theater Operations:
- Supervise and perform duties in all areas of the theater, including concession, box office, kitchen, and ushering.
- Maintain accurate inventory levels and reconcile cash registers at the end of each shift.
Employee Development:
- Recruit, train, and develop floor staff to ensure they possess the necessary skills to provide excellent guest service.
- Conduct regular performance evaluations to identify areas for improvement and provide constructive feedback.
Work Environment: This role requires working in a fast-paced environment with limited lighting and variable temperature conditions. Physical demands include standing, walking, bending, kneeling, and lifting throughout the day.
