What are the responsibilities and job description for the Crew Member position at Cinema West?
About Us
We are 2nd Street Cinema, a friendly and welcoming movie theater that offers free movies for our staff and their families. We value flexibility, customer service, and teamwork.
Job Opportunities
- Box Office Cashier: Greet customers with a positive attitude, sell tickets, communicate reserved seating, show times, and theater location.
- Concessions/Kitchen Staff: Suggest a wide variety of concessions offerings, prepare food and drinks, and ring up sales.
- Ushers: Clean theaters at the end of each showing, sweep aisles, wipe tables, and pick up trash throughout the theater as well as restock and tidy facilities.
We train our staff in all functions whenever possible to better serve our customers.
Requirements
Essential Functions
- Greet customers in a welcoming manner.
- Provide excellent customer service.
- Perform each duty as assigned in areas of Concession, Box office, and usher.
- Handle payment transactions and make change.
- Watch for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
- Other duties as assigned.
Requirements
- Must be at least 18 years of age.
- Regular and consistent attendance.
- Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend English.
- Ability to stand for extended periods of time and to move quickly for sales rush before the start of a movie.
- Requires the ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation and drink equipment.
- Accurate cash handling and math skills.
- Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service as well as Food Handler's certification.
- Due to the nature of the Theater Industry, team members may be required to work varying schedules to reflect the business needs of the Theater. Work schedules will include working on holidays, weekends, evenings and alternate shifts.
Work Environment
This job operates in a movie theater environment, sometimes in theaters with limited lighting, with guests coming and going. The pace can be fast, but must always be welcoming. We serve others.
This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting all day.
Required Education and Experience
High school diploma or G.E.D., or currently enrolled. Previous retail or customer service experience preferred.
Work Authorization/Security Clearance
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
EEO Statement
No employee or applicant for employment will be discriminated against because of race, color, sex, age, religion, handicap, national origin, or marital status.
