What are the responsibilities and job description for the Dining Room Associate position at Cinemark Holdings, Inc.?
Job Summary
We are seeking a skilled and enthusiastic Dining Room Associate to join our team at Cinemark. As a Dining Room Associate, you will play a vital role in delivering exceptional service to our guests by greeting them with a smile, making thoughtful menu suggestions, and accurately recording food and beverage orders. You will also collaborate with the kitchen team to ensure accurate food orders and consistently wipe down and sanitize employee and guest high-contact areas.
Main Responsibilities
We are seeking a skilled and enthusiastic Dining Room Associate to join our team at Cinemark. As a Dining Room Associate, you will play a vital role in delivering exceptional service to our guests by greeting them with a smile, making thoughtful menu suggestions, and accurately recording food and beverage orders. You will also collaborate with the kitchen team to ensure accurate food orders and consistently wipe down and sanitize employee and guest high-contact areas.
Main Responsibilities
- Greet guests with a smile and engage them through interactive conversations.
- Make thoughtful menu suggestions based on your knowledge of bar and menu items.
- Accurately record food and beverage orders from guests in a timely manner.
- Verify identification to confirm guests are at least 21 years of age for all alcohol transactions.
- Ensure that alcohol is consumed in designated areas only.
- Seat guests when applicable.
- Consistently use suggestive selling techniques to enhance the guest experience.
- Collaborate with the kitchen team to ensure accurate food orders.
- Deliver food and beverage orders within established time frames.
- Consistently wipe down and sanitize employee and guest high-contact areas.