What are the responsibilities and job description for the Restaurant Assistant Manager position at Cinemark Holdings, Inc.?
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Join Our Team :
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary :
A Restaurant Assistant Manager is responsible for providing hands-on support and guidance for the restaurant operations. They will manage Team Members and the process for delivering quality service to all Guests within the restaurant. A Restaurant Assistant Manager will adhere to Cinemark's brand standards for timeliness, accuracy, guest service, and experience!
A Day in the Life of a Restaurant Assistant Manager :
The essential duties and responsibilities of a Restaurant Assistant Manager include, but are not limited to, the following :
- Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
- Interacts verbally with Guests creating a friendly and upbeat atmosphere
- Completes assigned administrative functions
- Ensures cash handling procedures are completed according to company and brand policy
- Manages service of alcohol according to all state and federal laws and regulations
- Conducts regular inventory and ordering as necessary
- Accepts and audits deliveries
- Adheres to budgets, increasing profits through cost managements and sales growth
- Handles complex and challenging customer service scenarios
- Ensures that Team Members follow the dress code
- Learns and follows the policies and procedures as established in Cinemark's Guidelines. Enforces these with all staff fairly and consistently
- Reports all Employee relations issues to the General Manager and / or Restaurant General Manager (In the absence of the GM / RGM, management should report Employee relations issues to www.convercent.com)
- All management members must follow the Employee Relations Reporting Protocol
- All management members are held at a high work ethic standard and code of conduct
- Leads or attends a mandatory Shift Huddle (team discussion) at the start of or during a shift
- Conducts Wellness Checks on staff on a daily basis
- Performs the functions of Chief Clean & Safety Monitor during a shift, if assigned
- Consistently identifies and sanitizes high contact areas within and around the dining area (restaurant, lounge, bar, auditorium, and patio areas)
- Consistently ensures and promotes adherence of proper social distancing guidelines
- Properly utilizes Personal Protective Equipment while completing position-specific tasks
- Adapts to the frequency and scope of required cleaning tasks
- Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
- Performs other work-related duties as assigned
What You Will Need to Have :
What Physical and Environmental Requirement You Will Need to Have :
DISCLAIMER : This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark USA, Inc. is an Equal Opportunity Employer
Pay Range : 15.28 - 17.19
