What are the responsibilities and job description for the Theatre Team Member position at Cinemark Theatres?
Cinemark Theatres Job Description
As a Theatre Team Member at Cinemark Theatres, you will be responsible for:
Greeting Guests with Excellence
- Create a welcoming atmosphere by greeting Guests in a timely and professional manner.
- Ensure all interactions are respectful and courteous, adhering to Cinemark's high standards of customer service.
Theatre Operations
- Operate the Point-of-Sale (POS) system for all transactions, ensuring accuracy and efficiency.
- Verify tickets at the podium and direct Guests to the correct auditorium, guaranteeing smooth movie-going experiences.
- Adhere to the MPAA rating system, selling tickets according to age restrictions and guidelines.
Maintaining Theatre Knowledge
- Provide Guests with accurate information about movie showtimes, pricing, specialist events, and alternative movie selections.
- Stay up-to-date on theatre promotions, discounts, and special events, effectively communicating this knowledge to Guests.
