Assistant Manager

What We Can Offer You :

Every team member deserves the star treatment! Each career comes with a variety of benefits for both hourly and salaried team members.

• Benefits may vary by career category, see career listing for exact details

Employee Discount 401k Growth Opportunities Education Assistance Health Benefits Parental Leave Paid Time Off Cinemark Assistant Managers assist in the overall operation of the theatre and ensure policies and procedures are being followed and operational standards are achieved. They are cross-trained in all departments to support where needed, and to provide inspirational training to all Employees. This is often a temporary or training position. After an unspecified time of at least six months and upon completion of Management Accreditation Program requirements, the Assistant Manager may be promoted to Senior Assistant Manager, Theatre Manager, or General Manager. A Day in the Life of an Assistant Manager

The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following :

Follows the direction of the General Manager

Supports General Manager’s decisions in communication with the staff

Responsible for working in all departments and all theatre job functions

Trains and coaches Team Members in their specific job functions

Assists in the preparation of administrative and special reports for the General Manager

Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition

Reports the need for building, property, and equipment repairs to General Manager

Ensures that theatre Team Members follow the dress code

Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service

Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently

Reports all Employee relations issues to the General Manager and / or Restaurant General Manager (In the absence of the GM / RGM, management should report Employee relations issues to www.convercent.com)

All management members must follow the Employee Relations Reporting Protocol

All management members are held at a high work ethic standard and code of conduct

Leads or attends a mandatory Shift Huddle (team discussion) at the start of or during a shift

Conducts Wellness Checks on theatre Team Members on a daily basis

Performs the functions of Chief Clean and Safety Monitor during a shift, if assigned

Consistently identifies and sanitizes high contact areas within and around the theatre

Consistently ensures and promotes adherence of proper social distancing guidelines

Properly utilizes Personal Protective Equipment while completing position-specific tasks

Adapts to the frequency and scope of required cleaning tasks

Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)

Performs other work-related duties as assigned

What You Will Need to Have :

Must be at least 18 years of age

High School or G.E.D. graduate preferred

Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program

Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required

Management members who work with alcohol are required to complete a Safe Alcohol Service training program

Availability to work flexible hours which include evenings, weekends, and holidays

Requires regular and consistent attendance

Has an energetic and friendly attitude during each shift

Provides excellent Guest service

Accurate cash handling and basic math skills

Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English

Ability to work in a team environment and independently

Ability to take and follow direction

Responds with a sense of urgency

Excellent time management, organizational skills, and attention to detail

Ability to train and lead others

Must be able to resolve conflict

What Physical and Environmental Requirement You Will Need to Have :

Frequent bending, kneeling, and lifting up to 50 lbs.

Frequent standing, walking, and reaching

Ability to carry, push, and pull objects

Noise level may be moderate to high at times

Be able to work in a standing position for extended periods of time

DISCLAIMER : This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark USA, Inc. is an Equal Opportunity Employer