What are the responsibilities and job description for the General Manager position at Cinemark?
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Join Our Team :
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary :
The General Manager oversees the day-to-day operations and performance of the theatre. In essence, each General Manager is responsible for every job function in the theatre. They must be able to personally perform and train others in all positions. The General Manager will conduct performance management, in the form of counseling and evaluating individuals and helping them to progress in their careers. In addition, they will oversee inventory, ordering supplies, writing schedules, manpower planning, hiring, and maintaining a safe work environment.
Responsibilities :
The essential duties and responsibilities of a General Manager include, but are not limited to, the following :
- Responsible for the overall profit and loss of the theatre operation
- Grows a successful, multi-million-dollar business; drives sales leveraging the business acumen, and has efficiency, and problem-solving skills
- Conducts regular inventory and ordering as necessary
- Trains and coaches Team Members and management members in their specific job functions
- Organizes and conducts Team Member meetings and training sessions
- Ensures that theatre Team Members follow the dress code
- Runs effective, concise, and inspirational pre-shifts
- Interviews, hires, and evaluates Team Members and Management Members
- Develops promotions in alignment with company goals
- Prepares administrative and special reports for senior management
- Enforces cash handling procedures as directed by Cinemark policy (General Manager is held accountable for cash discrepancies)
- Follows the policies and procedures as established in Cinemark's guidelines (Enforces these with all Team Members fairly and consistently)
- Manages employee relations issues
- All management must follow the Employee Relations Reporting Protocol
- All management is held at a high work ethic standard and code of conduct
- Inspects the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
- Initiates repair and maintenance of the building, property, and equipment
- Meets with Guests and vendors in order to improve service in the theatre
- Consistently identifies and sanitizes Employee and Guest high-contact areas
- Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
- Properly utilizes Personal Protective Equipment while completing position specific tasks
- Adapts to the frequency and scope of required cleaning tasks
- Performs other work-related duties as assigned
Requirements :
Physical and Environmental Requirements :
Benefits Available :
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER : This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
