What are the responsibilities and job description for the Bakery Manager position at Cinnabon?
We are looking for a Bakery Manager to lead all aspects of our business at Cinnabon Tippecanoe Mall. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Bakery manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. Back of the house management experience is essential, as you’ll hire qualified Team members, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Must be able to work Friday, Saturday, Sunday and Holidays.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- Acute financial management skills
- Food Service Certificate, hospitality management or culinary schooling is a plus
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Employee discount
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
License/Certification:
- Food Safety Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Lafayette, IN 47905 (Required)
Ability to Relocate:
- Lafayette, IN 47905: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000
