What are the responsibilities and job description for the Crew Member position at Cinnabon?
About Us:
At Cinnabon, we are more than just a bakery; we are a place where joy is baked into every roll. We take pride in delivering the warm, comforting taste of freshly-baked cinnamon rolls that brighten people's day. Our team is passionate, energetic, and dedicated to providing exceptional customer experiences with every cinnamon roll we serve.
We’re looking for motivated, friendly, and reliable team members to join our Cinnabon family. If you're passionate about delicious food, enjoy working in a fast-paced environment, and have a strong commitment to customer satisfaction, we’d love to hear from you!
Position Overview:
As a Crew Member, you’ll be the face of Cinnabon, ensuring each guest receives an unforgettable experience. Whether you’re crafting delicious Cinnabon rolls, creating beverages, or assisting customers with a smile, your role is vital in maintaining our brand’s reputation for quality and exceptional service.
Key Responsibilities:
- Customer Service Excellence: Greet customers with a warm, friendly attitude and provide exceptional service by answering questions, taking orders, and delivering orders in a timely manner.
- Baking & Food Preparation: Follow Cinnabon’s signature recipes and procedures to bake fresh, delicious cinnamon rolls and other menu items to perfection. Ensure consistent quality and presentation.
- Team Collaboration: Work closely with your fellow team members to maintain an efficient and organized store environment. Collaborate to meet daily goals and deliver a high standard of service.
- Product Knowledge: Be knowledgeable about the menu, including new and seasonal offerings, so you can make helpful recommendations and provide a personalized customer experience.
- Cleanliness & Food Safety: Maintain a clean, safe, and organized work environment, adhering to all company and health regulations, including food safety standards. Keep the bakery area stocked and tidy throughout the shift.
- Cash Handling & Register: Accurately process customer payments using our point-of-sale system and handle cash transactions with care.
- Inventory Management: Assist with receiving deliveries and stock organization, ensuring we have what we need to keep the store running smoothly.
What We Offer:
- Sweet Perks: As a member of the Cinnabon team, you’ll enjoy free Cinnabon products during your shift—because we believe in treating our team to the same delicious rolls we serve to our customers. And if you’re craving a Cinnabon when you're off the clock, you can grab one for free as well!
- Flexible Scheduling: We understand life can be busy, so we offer flexible hours to accommodate your needs. While we offer flexible hours to fit your life, candidates who are available for weekday closing shifts (typically from 4 PM to closing) will be given priority. Full-time and part-time positions are available.
- On-the-Job Training: No prior experience? No problem! We provide thorough training to set you up for success. Whether you're learning how to bake the perfect cinnamon rolls or mastering customer service skills, we ensure you have all the tools you need to thrive in your role.
- Supportive & Inclusive Work Environment: At Cinnabon, we create an environment where everyone feels valued. You’ll be part of a team that celebrates diversity and works together to make every customer’s experience special. It’s a place where everyone can thrive, regardless of your background or experience level.
What We’re Looking For:
- Positive Attitude: You love interacting with customers and always maintain a friendly, approachable demeanor, even during busy times.
- Team Player: You work well with others, understanding that success comes from collaboration.
- Dependability: You arrive on time, follow through on tasks, and take pride in your work. Reliability is key in keeping our bakery running smoothly.
- Ability to Multitask: You can handle multiple responsibilities at once without sacrificing quality or customer service.
- Previous Experience: While previous experience in food service or retail is a plus, it’s not required. We are happy to provide training for the right candidate with a positive attitude and strong work ethic.
Requirements:
- Must be at least 18 years of age.
- Ability to work flexible hours, including evenings, weekends, and some holidays.
- Ability to stand for extended periods and lift up to 25 lbs.
- Must be able to communicate effectively with customers and fellow team members.
- Passion for delivering high-quality food and exceptional service.
Cinnabon is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Part-time
Pay: From $8.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Hattiesburg, MS 39402 (Required)
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person
Salary : $9