What are the responsibilities and job description for the Shift Leader position at Cinnabon?
Job Overview
We are seeking a dedicated and motivated Shift Leader to join our team in the food service industry. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for overseeing daily operations, managing staff, and ensuring that all food safety standards are met. This role is essential in creating a positive work environment and maintaining high standards of quality and efficiency.
Responsibilities
- Supervise daily operations during your shift, ensuring smooth workflow and adherence to company policies.
- Train, mentor, and develop staff to enhance their skills and performance in food handling and customer service.
- Assist in kitchen management by coordinating food preparation, cooking, and presentation to meet quality standards.
- Manage shift schedules, ensuring adequate staffing levels to meet customer demand.
- Handle customer inquiries and complaints professionally, providing solutions to enhance their dining experience.
- Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency.
- Enforce health and safety regulations to ensure compliance with food safety standards.
- Collaborate with the management team to implement strategies for improving service quality and operational efficiency.
Requirements
- ServeSafe Certification Required
- Proven experience in a leadership role within the food industry, preferably as an Assistant Manager or Supervisor.
- Previous Cinnabon experience preferred
- Strong knowledge of kitchen management practices and food service management principles.
- Excellent communication skills with the ability to motivate and lead a team effectively.
- Experience in staff training and development, fostering a culture of continuous improvement.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Familiarity with food handling regulations and safety standards is essential.
- Flexibility to work various shifts, including evenings and weekends as required by the business needs.
Join us in creating memorable experiences for our customers while leading a dynamic team in the fast-paced food service environment!
Job Types: Full-time, Part-time
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Van Buren, MI 48111: Relocate before starting work (Required)
Work Location: In person
