What are the responsibilities and job description for the Team Member position at Cinnabon?
When you put truly good, straight from the earth ingredients in your body, you become a better you – and a better you makes for a better world. At Jamba we blend whole foods with a higher purpose. Creating blends full of goodness that get you moving and inspire you to pour that goodness forward.
Do you aspire to maximize your potential? Do you care about delivering a great guest experience? Do you want to give back to the community? Do you believe in health and wellness and inspiring and simplifying healthy living for yourself and others?
Then we invite you to Team Up with Jamba for a Healthy Whirl’d.
Join us.
Join Jamba.
Make a Difference.
Come experience Jamba Juice and help us blend in the good!
Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Jamba Juice and the customer.
Essential Functions:
General
Deliver the ultimate customer service experience and impressions of the Jamba brand
Able to clearly and concisely communicate product knowledge and information to all customers
Responsible for customer product and service standards
Foster an environment of team work
Maintain exceptional customer service metric scores
Communicates clearly, concisely and accurately in order to ensure effective shift operations.
Follow all company operations policies and procedures
Customer Service
Responsible for delivering an exceptional customer in store experience
Execute customer service standards
Greet and thank every customer with a smile and eye contact
Recommend appropriate product to meet customer’s needs
Enhance customer experience through engagement and sampling
Operations
Execute quality store operations
Clean blenders, small wares, merchandise and physical plant as necessary
Must be able to operate food preparation machinery
Stocking of all supplies
Respond to directions in an accurate and timely manner
Adhere to all Jamba food, safety and security guidelines while respecting Jamba property
Master station operations of the store.
Successfully complete the Jamba store and company policy trainings
Business Management
Provide a healthy consistent product
Consistently make and serve all Jamba products to specifications
Follows health, safety and sanitation guidelines for all products
Executes proper portion control with all ingredients
Must be able to operate cash register and handle cash transactions while adhering to Jamba Juice cash handling policies
This location may or may not be hiring at this time. However, we continuously accept applications to ensure that we are able to quickly identify and select the most qualified applicant(s) once a position becomes available. No phone calls please.
Additional Requirements:
Computer skills including some Microsoft software and register skills
Must be able to lift 30-40 lbs regularly throughout shifts
Ability to stand, bend, reach and scoop through-out assigned shift
Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
