Care Medical Practice Director

Job Description

Job Description

Why Join Care Medical Practice?

Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to Black and Brown communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patients’ race, culture, and environment is critical to delivering improved health outcomes. By empowering our patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day.

Overview

The Practice Director oversees all aspects of clinical operations for three or more Care Medical Clinics in New York, ensuring quality patient care, compliance, and staff performance. The Director manages budgets, develops policies, and leads teams to achieve clinical goals and patient well being. The Practice Manager should embody Care Medical's core values, including Imagination , Partnership, Forthrightness, Humility, Courage, and Relentlessness.

Primary Responsibilities

The Practice Director will have the following responsibilities :

• Create and implement a business plan for Care Medical Practice and meet regularly with clinical leadership, providers & staff to discuss results against targets.
• Manage all resource inputs of the Practice to ensure that they are adequate to the current needs (i.e.- provider / support staffing, medical & office supplies, medical & office equipment, contracts – rent, manage care plans, medical equipment, employee health plan / employee benefits plans, payroll company, collection company, liability / malpractice insurance plans, etc.)
• Stay current with changes that affect the profitability of the practice. (i.e. CPT / ICD changes, product & supply pricing, etc)
• Continuously organize and evaluate the flows of the practice to ensure all processes are at maximum efficiency.
• Monitor the revenue and expenses components of the Practice including the Revenue Cycle (from appointment scheduling to the final insurance / patient payment- minimizing days in the cycle) and the Practices Operating & Capital Expenses.
• Provide and present detailed reporting of revenue and expenses to the Providers at monthly meetings (ie- Income Statement, Balance Sheet, Accounts Receivable Aging Report, Cash Flow Statement, Productivity Report, Appointment & Scheduling Report, Referral Report, etc.).
• Build relationships with Providers & Staff, Vendors, Healthcare, Hospital & Pharmaceutical Representatives. Participate in manager organizations to continuously expand your network and knowledge.
• Stay up to date on standards and regulations and ensure that the Practice complies with all federal, state, and local laws and is up to date on accreditation policy and procedure.
• Improve the efficiency of clinical staff and foster collaboration among physicians, nurses, and other care providers by minimizing their administrative burden.
• Gather, analyze and interpret the data provided by the practice management and accounting systems to produce reporting to assist in decision making.
• Perform annual assessments of staff and practice performance against the goals and objectives. Provide necessary training for all staff to stay current with Practice changes.
• Establish, monitor and maintain a compliance program with the goals of : 1. Preventing fraud and abuse in the claims process, 2. Adhering to federal and state laws and ethical standards (HIPPA, Affordable Care Act), 3. Developing and following proper protocol, procedures and guidelines to achieve high-quality patient care, 4 Utilizing risk management processes to minimize legal issues and financial penalties.

General Duties

The Practice Director will also have the following duties :

Qualifications

The Practice Director should have the following qualifications :

Benefits

Financial Well-being

Health and Wellness

Additional Perks

The working environment and physical requirements of the job include :

In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace. Work environment includes the possibility of being exposed to infectious diseases.

In this position you will need an to communicate with patients, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.