What are the responsibilities and job description for the Clinical Support Coordinator - Medical Assistant position at CINQCARE?
Why Join Grace at Home?
Our mission is to deliver provider-led, community-based, ambulatory healthcare, through a Culture of Care that meets the needs of the whole person – providing value-based care in the home whenever possible, and in the communities where our members live.
Position Overview
The Medical Assistant – Clinical Support Coordinator reports to the Executive Director and serves as liaison to the patient/family/caregiver working with the Provider’s direction and orders to provide quality healthcare for the home bound or home limited patients. We are committed to serving through a Culture of Care. The core principles that drive Grace at Home in every market are the same, though they are expressed locally may vary: Humility, Partnership, Transparency, Creativity, Integrity, and Empathy.
Key Responsibilities
The Medical Assistant – Clinical Support Coordinator will have the following responsibilities:
The Medical Assistant – Clinical Support Coordinator should have the following qualifications:
Financial Well-being
This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.
In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Compensation: From $18.00 to $23.00 per hour
Our mission is to deliver provider-led, community-based, ambulatory healthcare, through a Culture of Care that meets the needs of the whole person – providing value-based care in the home whenever possible, and in the communities where our members live.
Position Overview
The Medical Assistant – Clinical Support Coordinator reports to the Executive Director and serves as liaison to the patient/family/caregiver working with the Provider’s direction and orders to provide quality healthcare for the home bound or home limited patients. We are committed to serving through a Culture of Care. The core principles that drive Grace at Home in every market are the same, though they are expressed locally may vary: Humility, Partnership, Transparency, Creativity, Integrity, and Empathy.
Key Responsibilities
The Medical Assistant – Clinical Support Coordinator will have the following responsibilities:
- Demonstrates kindness and compassion in all patient interactions.
- Coordinates care with providers for patients residing in assisted living facilities.
- Work with our Assisted living partner staff to coordinate patient care needs.
- Collects and documents vital signs, histories, and screenings.
- Provides instruction to the patient regarding medications and diet.
- Authorizes prescription refills as directed.
- Facilitates the completion of needed documentation with patients/POAs.
- Coordinates the distribution of remote patient monitoring (RPM) equipment.
- Tracks and reports RPM results to providers.
- Completes medication reconciliations for assisted living facilities.
- Performs phlebotomy and correctly processes specimens.
- Cleans and maintains treatment rooms and equipment.
- Coordinates follow-up appointments with patients.
- Performs quality controls and equipment checks.
The Medical Assistant – Clinical Support Coordinator should have the following qualifications:
- Education:
- High School Diploma/equivalency required.
- Certified Medical Assistant.
- Experience:
- A minimum of 1 year of experience is preferred.
- Current BLS certification for healthcare providers preferred.
- Experience in primary care, family practice, internal medicine, urgent care or ER preferred.
- Communication:
- Excellent verbal, written communication, and presentation skills; ability to clearly articulate the present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.
- Relationships:
- Ability to build and effectively manage relationships with business leaders, and external constituents.
- Maintain a high degree of confidentiality and discretion.
- Culture:
- Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding and entrepreneurial company.
Financial Well-being
- Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
- 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.
- Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
- Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
- Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
- Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.
- Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
- Commuter Benefits: Save on your commute with our commuter benefits program.
- Mileage Reimbursement: Get reimbursed for work-related travel expenses.
This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.
In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.
Compensation: From $18.00 to $23.00 per hour
Salary : $18 - $23
