What are the responsibilities and job description for the Express Service Advisor position at Ciocca Automotive?
Proud to be recognized as a Top Workplace of 2025 by The Morning Call!
Ciocca Subaru of Allentown is seeking an Express Service Advisor to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!
Why choose Ciocca Automotive?
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
CIOCR123
Ciocca Subaru of Allentown is seeking an Express Service Advisor to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!
Why choose Ciocca Automotive?
- Competitive & industry leading pay scale
- Proven career path, promotional opportunities
- Service & parts discounts
- Modern, state of the art technology & software – iPads, alignment quick check machines
- Use of of video multi-points, texting, and digital software
- Employee engagement events
- Volunteer and community service opportunities
- Philadelphia Flyer's partnership - discounted tickets for Wells Fargo events!
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
- Company Paid Life-Insurance*
- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- MUST be willing to adapt to Ciocca culture, processes, and procedures
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
CIOCR123
