What are the responsibilities and job description for the Automotive Service Advisor position at Ciocca Dealerships?
Ciocca Kia of Ewing is seeking Automotive Service Advisors to join our growing team! With 52 dealerships 25 brands & 18 collision centers throughout Pennsylvania and New Jersey, don't miss out on an opportunity to grow with us!
Why choose Ciocca Automotive?
- Competitive & industry leading pay scale
- Collaborative, supportive team environment
- Growth opportunities, proven career paths
- Service & parts discounts
- Modern, state of the art technology & software using CDK Service - iPads, Hunter alignment quick check machines
- Use of of video multi-points, texting, and digital software
- Employee engagement events
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Hospital Care Coverage, ST / LT Disability, Accident, AD&D, Critical Insurance
- Company Paid Life-Insurance
- Greet and consult with the customer on applicable service needs
- Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
- Automotive Service Advisor experience in a dealership setting required
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- MUST be willing to adapt to Ciocca culture, processes, and procedures
Responsibilities include but are not limited to :
Qualifications include but are not limited to :
With 52 dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
CIOCS123
Salary : $100,000
