What are the responsibilities and job description for the Entry Level Customer Service Representative position at Cipher Solutions Group?
Customer Service Representative Job Purpose : Attract and serve customers by providing product and service information through community outreach and marketing promotions! Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training! Customer Service Representative Job Duties : Attract potential customers by answering product and service questions. Suggest information about products and services. Open customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Contribute to team effort by accomplishing related results as needed. Qualifications : Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking Some Reasons Why We're Excited! Meet great people and network! Work with Fortune 500 clients! Be a part of a team! Opportunities for progression! Stimulating environment! Opportunity to travel! Send in your resume if you're a team player with a positive attitude! This is an in-office position that is set to start immediately, so we are looking for an individual that is local to New Hyde Park and able to start in 1-2 weeks. Hours Of Operation : 10 : 00am - 6 : 00pm #LI-Onsite Powered by JazzHR
