What are the responsibilities and job description for the Entry Level Customer Support Representative position at Cipher Solutions Group?
We are proud of our welcoming company environment that fosters personal and professional growth for team members.
Our Entry-Level Customer Support Representatives collaborate as a team to deliver exceptional service levels for clients and external customers.
Responsibilities:
- Efficiently manage customer complaints and resolve issues promptly, maintaining professional relationships
- Provide accurate product and service information to resolve customer inquiries in person
- Utilize sales techniques to enhance the customer experience and exceed sales goals
- Maintain cleanliness and organization of office and conference areas
Key Qualifications:
- Experience in Hospitality, Restaurant, or Service industries
- Ability to work independently and effectively within a team
- Excellent communication and interpersonal skills
- Flexibility, initiative, and critical thinking
- Enthusiasm for continuous learning and growth
What We Offer:
A dynamic work environment with opportunities for growth and development
A collaborative team atmosphere with a focus on delivering exceptional customer service
