What are the responsibilities and job description for the the D Casino - Slots - Guest Service Representative position at Circa Resort & Casino?
the D Casino & Hotel
JOB SUMMARY :
Processes jackpot / hopper fills and makes minor slot machine repairs. Maintains surveillance of assigned areas in order to detect irregularities on the part of players and / or assigned personnel. Responsible for the verification of jackpots and preparation of proper IRS and accounting forms as required. Acts as a host to guests and players in order to encourage play activity. Works closely with department personnel and company executives in order to maintain optimum efficiency in assigned areas of responsibility.
ESSENTIAL JOB FUNCTIONS :
- Responsible for practicing, supporting and promoting the Company Service Standards at all times
- Develop and maintain positive relationships with Guests who play slot machines
- Ensure prompt and accurate pay out of jackpots
- Encourage Guests to enroll in players club
- Promote special promotions offered by the casino
- Alert technicians if repair is needed
- Assist Guests to their favorite machine
QUALIFICATIONS :
EDUCATION and / or EXPERIENCE :
PHYSICAL, MENTAL AND WORK ENVIRONMENT :
DISCLAIMER :
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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Salary : $15
