What are the responsibilities and job description for the Sr. Director Business Process Optimization position at Circet USA?
Company Overview
Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.
With nearly 50 years of industry experience, we work with major telecom service providers, MSOs, cloud service providers, and utilities. At Circet USA, you'll have the opportunity to make an impact by helping to create customized solutions that address our clients' unique challenges. If you’re passionate about innovation and thrive in a dynamic environment, we’d love to hear from you.
Circet USA’s benefits package includes the following:
- Medical, Dental, and Vision insurance
- Digital Health & Wellness Support
- Critical Illness, Accident, & Hospital Insurance
- Short-term & Long-term disability
- Group term & Voluntary life insurance
- Flexible Spending and Health Savings Accounts
- Paid Time Off & 401K
- Company Discount Website
Job Summary and Responsibilities
SUMMARY:
The Sr. Director of Business Process Optimization will lead the development and implementation of strategies to enhance operational efficiency and effectiveness across the organization. This role requires a strategic thinker with a strong background in process improvement, change management, and project leadership.
SAFETY DUTIES & RESPONSIBILITIES
- Adhere to, promote, and accept personal responsibility for compliance to:
- Federal and Local Occupational Safety and Health Regulations
- Industry Consensus Standards
- Circet USA Injury and Illness Prevention Program Manual
- Participate in job site safety/hazard analysis as necessary.
ESSENTIAL DUTIES & RESPONSIBILITIES (other duties may be assigned)
- Develop and execute a comprehensive business process strategy that improves customer satisfaction and profitability.
- Utilize data-driven methodologies to assess current processes and identify elements of waste.
- Lead cross-functional teams to redesign or develop new processes that reduce inefficiencies, bottlenecks, and hand-offs.
- Define clear, measurable objectives for what the optimization efforts aim to achieve and report on the progress, ensuring timely and successful completion.
- Lead cross-functional project implementation teams that ensure operational scalability and client satisfaction on new projects and/or expansions.
- Lead cross-functional implementation teams that ensure pre- and post-acquisition activities are completed timely and accurately.
- Ensure that the organization has an integrated management system that is compliant with:
- QMS – Quality Management System (ISO 9001)
- SMS – Safety Management System (ISO 45001)
- EMS – Environmental Management System (ISO 14001)
- Promote a culture of continuous improvement and be an ambassador of Circet USA to all parties, internal and external. This requires domestic travel for Gemba walks
Qualifications
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Exhibit personal power and leadership
- Exhibit self-awareness
- Exhibit a tendency for continuing education and self-improvement
- Exhibit enthusiasmand determination
- Exhibit industry awareness
- Exhibit intellectual curiosity
- Exhibit exceptional organizational skills
- Exhibit a strong problem-solving approach
- Exhibit strong verbal and written communication skills
- Exhibit the ability to define problems, collect data, establish facts, and draw valid conclusions, and create solutions
EDUCATION and/or EXPERIENCE
- 5 years of field construction or trade experience
- Ability to build relationships and influence all levels of an organization including internal stakeholders, industry colleagues, and candidates
- Excellent communication, interpersonal and decision-making abilities
- Strong critical thinking and effective project management skills; organized with excellent time management capability
- Proficiency in Microsoft Office programs/software
Circet USA is an Equal Opportunity and Affirmative Action employer of females, minorities, veterans and disabled.
