What are the responsibilities and job description for the Client Relationship Representative position at Circle K Stores, Inc.?
Client Relationship Representative
Circle K Stores, Inc. is seeking a client-focused and results-driven individual to fill the role of Client Relationship Representative.
This position involves building strong relationships with customers, resolving issues in a timely and efficient manner, and maintaining accurate records of customer interactions.
Primary Responsibilities:
- Build customer relationships: Develop and maintain strong relationships with customers, addressing their queries and concerns in a professional and courteous manner.
- Provide product information: Assist customers with product inquiries, answer questions about merchandise, and provide recommendations on products.
- Process transactions: Handle sales, returns, and exchanges, and maintain accurate records of customer interactions.
Requirements:
- Excellent communication skills: Ability to effectively communicate with customers, colleagues, and management.
- Problem-solving ability: Ability to analyze problems, identify solutions, and implement effective resolutions.
- Ability to work in a fast-paced environment: Ability to multitask, prioritize tasks, and manage multiple responsibilities in a high-pressure situation.
About Our Company:
Circle K Stores, Inc. is a leading convenience store chain with locations throughout the United States. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement.