What are the responsibilities and job description for the Customer Service Lead position at Circle K Stores, Inc.?
About the Role:
We are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth in our store.
Key Responsibilities:
• Greet customers, run the register, and provide a seamless shopping experience
• Lead shifts, manage store operations, and ensure a clean and organized store environment
• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Collaborate with the sales team to achieve sales goals and improve customer satisfaction
• Provide coaching and feedback to sales associates to improve their performance and customer service skills
• Maintain a high level of product knowledge and stay up-to-date on promotions and sales events
Requirements:
• 1-2 years of retail experience, preferably in a customer-facing role
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and analytical skills
• Ability to lift up to 30 pounds and stand for long periods
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A fun and dynamic work environment with a team of motivated and customer-focused individuals
• Comprehensive training and development programs to help you succeed in your role
Equal Opportunity Employer:
Circle K Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
We are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth in our store.
Key Responsibilities:
• Greet customers, run the register, and provide a seamless shopping experience
• Lead shifts, manage store operations, and ensure a clean and organized store environment
• Develop and implement sales strategies to drive revenue growth and meet sales targets
• Collaborate with the sales team to achieve sales goals and improve customer satisfaction
• Provide coaching and feedback to sales associates to improve their performance and customer service skills
• Maintain a high level of product knowledge and stay up-to-date on promotions and sales events
Requirements:
• 1-2 years of retail experience, preferably in a customer-facing role
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and analytical skills
• Ability to lift up to 30 pounds and stand for long periods
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A fun and dynamic work environment with a team of motivated and customer-focused individuals
• Comprehensive training and development programs to help you succeed in your role
Equal Opportunity Employer:
Circle K Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
