What are the responsibilities and job description for the Customer Service Representative Lead position at Circle K Stores, Inc.?
About Us
Circle K Stores, Inc. is a leading retailer of convenience stores. We offer a wide range of products and services to our customers.
The Role
We are seeking an experienced Customer Service Representative Lead to join our team. The successful candidate will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.
Key Responsibilities
- Provide excellent customer service to ensure customer satisfaction and loyalty
- Manage store operations, including inventory management, cash handling, and store appearance
- Lead a team of customer service representatives to achieve sales targets and improve customer satisfaction
Requirements
- Previous experience in customer service or retail management
- Excellent communication and leadership skills
- Able to work flexible hours, including evenings and weekends
Benefits
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A chance to work with a dynamic and growing company
