What are the responsibilities and job description for the Lead Customer Service Representative, Full or Part Time position at Circle K Stores, Inc.?
Job Summary
We are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a Lead Customer Service Representative, you will be responsible for providing excellent customer service, managing store operations, and leading a team of employees.
About the Role
This is an exciting opportunity for individuals who enjoy working in a fast-paced environment, have excellent communication skills, and are passionate about delivering exceptional customer experiences.
Key Responsibilities:
- Greet customers and provide assistance with purchases
- Manage cash register operations and make purchase suggestions
- Lead shifts and supervise entry-level employees
- Maintain store appearance and provide fast and friendly service to customers
- Interact with customers daily and work with a fun and energetic team
Requirements:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
- Leading a team of employees
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands
EEO Statement:
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
