What are the responsibilities and job description for the Lead Team Member position at Circle K Stores, Inc.?
Customer Service Representative Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an excellent opportunity for those who enjoy working in a fast-paced environment and providing exceptional service to customers.
About the Role
- Provide top-notch customer service to ensure customer satisfaction and loyalty.
- Act as a point of contact for customers, resolving their queries and concerns in a timely and professional manner.
- Collaborate with other team members to achieve sales targets and improve store performance.
- Foster a positive and inclusive work environment that promotes teamwork and open communication.
Key Responsibilities
- Respond to customer inquiries and resolve issues efficiently and effectively.
- Process transactions accurately and handle customer payments.
- Maintain a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays to enhance the customer shopping experience.
Requirements
- High school diploma or equivalent required; some college education preferred.
- Previous retail or customer-facing experience beneficial.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
