What are the responsibilities and job description for the Lead Team Member position at Circle K Stores, Inc.?
Key Job Details:
- Store Number: 4707036
- Location: 1045 Post Rd, Wells, ME
Job Title: Lead Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative.
As a key member of our retail store team, you will be responsible for providing exceptional customer service, leading by example, and supporting your colleagues in delivering a world-class shopping experience.
This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, are passionate about delivering outstanding customer experiences, and have strong leadership skills.
Responsibilities:
- Lead and motivate the customer service team to achieve sales and customer service targets.
- Provide exceptional customer service, responding promptly and professionally to customer inquiries and concerns.
- Support the store management team in achieving business objectives, including sales growth and customer satisfaction.
- Collaborate with other team members to achieve a seamless and efficient customer experience.
Requirements:
- Excellent communication and interpersonal skills.
- Strong leadership and motivational skills.
- Able to work flexible hours, including evenings and weekends.
- Ability to lift up to 25 pounds and stand for long periods.
Candidates must be able to provide proof of eligibility to work in the United States.
