What are the responsibilities and job description for the Retail Team Leader position at Circle K Stores, Inc.?
Overview
Circle K Stores, Inc. is a leading convenience store chain with a reputation for excellent customer service. We are seeking a Customer Service Representative Lead to join our team.
About the Role
This is an exciting opportunity for someone who wants to work in a fast-paced environment and make a real difference to our customers' shopping experience. As a Customer Service Representative Lead, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest level of service.
Your Key Responsibilities
- Leading a team of customer service representatives to achieve sales targets and improve customer satisfaction
- Providing exceptional customer service to ensure customer satisfaction and loyalty
- Managing store operations, including inventory management, cash handling, and store appearance
What You'll Need
- Previous experience in customer service or retail management
- Excellent communication and leadership skills
- Able to work flexible hours, including evenings and weekends
Why Join Us
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A chance to work with a dynamic and growing company
