What are the responsibilities and job description for the Food Service Director position at Circle K?
Job Description
The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
Food Operations Director Job Summary:
The Food Operations Director is responsible for all aspects of leading food operations including people, programs, and financials. This includes leadership of all aspects of the Taco program for Texas, which includes collaboration with National Global Team for product development, supply chain establishment, operational procedures, pricing, promotion, and marketing. This also includes local leadership of K Kitchen’s.
Expectations for Food Operations Director:
• Creates annual operations strategy. Collaborate with functional team members to establish challenging yet achievable annual budgets.
• Monitors a variety of financial, operational, and other information. Conducts root cause analysis. Interprets data to identify trends and potential problems, then uses this information to make decisions, solve problems, and achieve goals.
• Uses financial metrics including EBITDA, EBIT, and ROI to measure results and make decisions.
• Takes ownership for all people, operational, and financial metrics, resulting in profitable restaurants.
• Recruits, interviews, selects, hires, and completes onboarding for Food Service Managers, Food Category Manager, and Jr Food Category Managers.
• Trains and coaches team members to ensure they are confidently able to perform all job duties. Conducts quarterly talent assessments and succession plans.
• Conducts annual performance evaluations.
• Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements.
• Conducts store visits regularly, with operational teams and the food team, to ensure the sites are operating at Brand and Company standards. Ensures adherence to government regulations, health and safety codes, and Company policies and procedures.
• Increase operational excellence across the districts and team members by maintaining, developing, or improving processes and procedures.
• Collaborate with key stakeholders (real estate, facilities, etc.) in sustaining and investing capital spending by working to evaluate future store acquisition opportunities. In addition, participate in the design of new stores or the remodel of existing stores.
• Implements and directs the development of guidelines for guest experience, food safety, product quality, freshness, and facility cleanliness. Ensures appropriate equipment maintenance and sanitation standards.
• Engages in personal development and inspires team to do the same.
• Develops annual performance and personal goals and actions to support Company vision and individual development. Completes annual KRA’s.
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.
• Develop project plans to accomplish tasks assigned as part of such teams.
• Participates in special projects, assignments, and other job-related tasks as assigned.
• Seeks guidance from appropriate departments regarding legal questions or obligations.
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on the performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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